Contact information

If you need to return an item, please contact Eikuru Ltd., who will assist you with the return process.

Warehouse location and contact details:
Eikuru Ltd.
Unit 15, Athena Court
Athena Drive, Tachbrook Park
Warwick CV34 6RT
United Kingdom
Telephone: 01926 886632
Opening Hours: Mon-Fri 9:00 to 17:00

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Operating company of "Iwata Japan Shop" is Londate Limited in Japan

For other general inquiries or what kind of products you want us to sell from Japan in the future, please contact one of the following options.

Location: Kobayashi Bldg. 101, 4-2-10 Kudan-minami, Chiyoda-ku, Tokyo 102-0074
Telephone: +81 3 3262 9775
UK VAT Number: 457 7625 52
Japanese Company Number: 4010001103012

Email: backoffice@iwatajp.uk