About Us

1. What We Do

We source high-quality goods directly from skilled Japanese craftsmen and local businesses. After carefully selecting these premium products, we ship them to our warehouse in the UK. You can purchase these exquisite Japanese items through our Shopify store, which is exclusively for UK customers.

2. Who We Are

Iwata Japan Store is operated by Londate Limited, a company founded in the United Kingdom in 1980. Since our establishment, Londate Limited has been placing the greatest importance on a people-to-people relationship, and this corporate culture has evolved into new business ventures. In 2005, Londate Limited Japan was incorporated, enabling us to offer various services that bridge the gap between the UK and Japan.

Initially, we specialised in recruitment and human resources consultancy, serving clients in Japan, the UK, and the US. Our expertise is particularly strong in the legal and education sectors. We have placed lawyers and support staff at prestigious firms such as Allen & Overy (now A&O Shearman), Skadden Arps, Slate, Meagher & Flom LLP, and Jones Day, among others. In Japan’s education sector, we placed English teachers in private schools. Over time, our main business operations gradually shifted from the UK to Japan.

Inspired by our close connection with both nations, we decided to expand our business by introducing Japanese culture and products back to the UK. The founders of Londate Limited Japan—a British wife and her Japanese husband—are passionate about giving back to the UK and continue to foster connections between the UK and Japan.

Londate Limited Japan is based in Tokyo. Our contact information is as follows:
Location: Kobayashi Bldg. 101, 4-2-10 Kudan-minami, Chiyoda-ku, Tokyo 102-0074
Telephone: +81 3 3262 9775
UK VAT Number: 457 7625 52
Japanese Company Number: 4010001103012

3. Where We Store

Our goods are stored in the UK and are dispatched upon receiving orders from UK customers. Our UK warehouse is operated by Eikuru Ltd., located in Warwickshire. The president of Eikuru Ltd., a Japanese lady with extensive knowledge of handling high-quality Japanese products, ensures that your orders are carefully managed and delivered to your designated location.

If you need to return an item, please contact Eikuru Ltd., who will assist you with the return process.

Warehouse location and contact details:
Eikuru Ltd.
Unit 15, Athena Court
Athena Drive, Tachbrook Park
Warwick CV34 6RT
United Kingdom
Telephone: 01926 886632
Opening Hours: Mon-Fri 9:00 to 17:00

4. How You Pay

For enhanced security and to prevent fraud and hacking, we use Shopify Payments and PayPal as our exclusive payment methods. Please select one of these options at checkout. Thank you for your understanding.

5. Business-to-Business (B2B) Services

We specialise in sourcing premium Japanese products tailored to the needs of businesses, such as Japanese restaurants, Asian grocery shops, and other commercial enterprises. If your business is seeking specific Japanese goods, we offer dedicated support in procuring them directly from Japan. Please feel free to reach out to us for personalised assistance with your sourcing requirements.